State Farm Auto Insurance Review 2023

When it comes to choosing your auto insurance, reviews actually matter. If you’re shopping around for car insurance, prioritize high customer satisfaction as one of the top qualifiers. This is because a good rating can make filing a claim a much smoother and hassle-free process.

In fact, we already did the legwork for you. State Farm — the largest car insurance company in the US based on market share — made the ranking as the “best for customer satisfaction” on CNBC Select’s list of the top car insurance companies for a few reasons: State Farm has one of the highest average JD Power scores, its full-coverage premiums are some of the lowest around and it has an A++ rating from AM Best, indicating superior financial health. (Read more on our methodology of how we chose the best car insurance companies.)

Below, we review State Farm to give you all the details on its offerings, features and fees so you can decide if it’s the right insurance choice for when you hit the road.

State Farm car insurance review

State Farm Auto Insurance

  • cost

    The best way to estimate your costs is to request a quote

  • App available

  • Policy highlights

    State farm is one of the largest auto insurers based on market share and has an excellent reputation for customer satisfaction. It offers 13 discounts, including ones for safe driving and young drivers.


  • High customer satisfaction
  • Largest car insurance company in the US
  • Accident forgiveness for good drivers


  • High NAIC complaint index score
  • Doesn’t offer gap insurance

Subscribe to the CNBC Select Newsletter!

Money matters — so make the most of it. Get expert tips, strategies, news and everything else you need to maximize your money right to your inbox. Sign up here.

State Farm overview

State Farm is available nationwide and caters to virtually any type of person behind the wheel: new drivers, teen drivers, sports car drivers, eco-friendly drivers, business travelers, business owners and car collectors — even ranking as the “best overall” on both CNBC Select’s lists of the top car insurance companies for young adults and top car insurance companies for high-risk drivers. Its auto insurance coverage options vary by state but include collision insurance, comprehensive insurance, rental insurance, rideshare insurance, emergency roadside service and more. State Farm does not offer gap insurance, but it does offer similar coverage through its Payoff Protector® program.

As mentioned above, State Farm has one of the highest average JD Power scores, a ranking by the market intelligence firm that analyzes consumer data. In other words, State Farm’s customers are quite satisfied with their service. According to the National Association of Insurance Commissioners (NAIC) Complaint Index, State Farm also receives significantly fewer complaints when compared to other companies of its size.

Like with all car insurance companies, rates and one’s overall policy cost depend on their driving history, credit score, type of coverage, deductibles and discounts. CNBC Select calculated State Farm’s average annual premiums with data based on a 40-year-old driver with a clean driving record and good credit (more on this calculation in our methodology below). We found that State Farm’s average annual premium for minimum coverage is $464, while the average annual premium for maximum coverage is $1,480.



Other insurance offered

How it compares

Geico Auto Insurance

  • cost

    The best way to estimate your costs is to request a quote

  • App available

  • Policy highlights

    Geico coverage and services are available in all 50 states and the District of Columbia and there are 16 different types of discounts available. In addition to the standard coverage options, Geico offers various optional add-ons, such as emergency roadside assistance, rental car reimbursement and mechanical breakdown insurance.

Farmers Insurance

  • cost

    The best way to estimate your costs is to request a quote

  • App available

  • Policy highlights

    Farmers sells car insurance in every state except Alaska, Delaware, Hawaii, Maine, New Hampshire, Rhode Island, Vermont, Washington, DC, and West Virginia and offers a whopping 22 discounts.

Bottom line

Our methodology

Editorial Notes: Opinions, analyses, reviews or recommendations expressed in this article are those of the Select editorial staff’s own, and have not been reviewed, approved or otherwise endorsed by any third party.